Product shipping is one of the integral parts of the order fulfillment process. The process of delivering a product to the destination is complicated. If you want to keep your customers happy and ensure their good experience, you should implement the following simple tips:
1. Improve Internal Processes
The order fulfillment starts with the simplification of internal processes. You should try to keep your internal processes simple so that it can speed up your order fulfillment process. Always try to make your long and painful processes into simple ones.
You should thoroughly examine your internal processes and find a way to start from scratch. It is very important to get rid of bottlenecks and various inefficient operations. You should make sure that your internal order fulfillment processes are simple and efficient.
2. Good Communication with Warehouse Workers
The biggest thing that will slow down the delivery is inefficient communication with the warehouse workers. You should look out for different ways to make the order delivery system quick and efficient.
It will take only a few seconds for the processing of your orders at the warehouse. The quick communication links with the warehouse workers will help in improving the product shipping process.
3. Precisely Store Products
You should precisely store products in your warehouse. Make sure that it is stored in such a way that you can easily find any product. If you inappropriately store products at the warehouse, you will not easily spot the products in the warehouse.
It is imperative to determine the exact location of the products so that you do not spend too much time searching for the required product. It is recommended that you should not hesitate while using scanning tools such as RFID technology. You can stick RFID tags on your products so that you can easily scan them. Ultimately, it will help in improving the product shipping process.
4. Make A List of Courier Services
No matter how fast you have to deliver your products, you should always keep in mind that some services are better than others. It is recommended that you should check all kinds of services that are available near you. You should make a list of their prices as per the weight.
Finally, you just need to check your list and use the accurate services according to your needs and budget. The eCommerce business owners should look out for the different ways to make their order fulfillment service up to the mark. Some companies offer third party logistic services. They will help in storing your product, packing, and quick shipping as well.
5. Use Electronic Data Interchange (EDI)
Electronic data interchange is a method in which the transporters can easily replace the old paperwork with electronic data. If you can easily replace your paperwork with electronic data, you can easily process the information. There are various custom offices where EDI can be used. EDI will help in processing a huge volume of data in just a few minutes.
6. Make Connections with Destination Countries
If you want to ship your products outside of the country, you should make good relations with the destination countries. It is very important to create good contacts with destination countries. They will help you to determine which services to use. A good connection with the destination countries will help you to ensure the proper shipping of products.
7. Advance Preparation for Custom Clearance
The customs clearance is a lengthy, tedious, and frustrating process. Unfortunately, it is not possible for this process and you have to implement this technique. The best way to simplify this process is to declare their product online before loading products for international shipping. In this way, you can slip your parcel and directly reach the destination. It is one of the best ways to save your precious time and money.
8. Inform Your Customers
You should inform your customer about the stage of processing. For instance, if you have packed the product, send a message to the customer so that they stay updated. It is imperative to keep your customers informed at every stage by sending text messages or emails. Sending continuous updates will keep their customers satisfied.
It will help your customers to know what exactly is happening. Ultimately, it will help in improving your delivery performance. When it comes to your business, you should always look out for different ways to keep your customers happy and satisfied. Do not forget to send the message of “delivery” after the final delivery of products.
The product delivery process plays a vital role in the eCommerce order fulfillment process. You should implement the above-mentioned techniques to improve the product delivery system in the order fulfillment process.